SiteStuff Introduces Instant Messaging Capabilities to Clients

Austin, TX (April 29, 2008)- SiteStuff, Inc., the nation’s leading commercial real estate procurement and e-commerce company and a major provider of Maintenance, Repair and Operating (MRO) supplies for the commercial real estate industry announces the release of new technology tool sets designed to support their growing client base, increase response time and provide outstanding customer service in an a real-time communications environment.

These latest enhancements include LinkLive Chat and Real-Time File Transfer. Both are tools and technologies designed to help clients securely communicate with a SiteStuff Customer Care Representative, share information and conduct business faster, while using the collaborative tools that best suit their business needs.

“This new functionality and method of communication eliminates the need for our clients to pick up the telephone to communicate with a SiteStuff Customer Care Representative.  Clients now can simply click on the “Chat with a Customer Care Agent” link at the top of the page and be directed to the first available agent,” said Andy Robinson, Director, Customer Care, SiteStuff.  “In addition to chatting with Customer Care agents our clients can cut and paste specific product questions into the session for more descriptive explanations of the current issue, or for those clients that need to transfer files to a Customer Care Representative, the FTP eliminates the need to attach a file to yet another email or have to walk to the fax to send the information to a Customer Care team member,” said Robinson.

“As a Web-based procurement services firm, streamlining the purchasing process and increasing operational efficiencies for our clients is mission-critical,” said Paul Cialdella, Vice President, Operations, SiteStuff.  “Instant messaging technology profoundly changes how we do business. It eliminates space barriers and brings together our Customer Care team and our clients for a seamless communication process. With today’s economic landscape it is important to create real-time environment that bridges the communications gap.” he said.

About SiteStuff
SiteStuff, Inc. is the nation’s leading procurement company in the commercial real estate industry.  SiteStuff helps companies reach their procurement goals, streamline the invoice and accounting process, as well as provide information that gives companies greater control over their operational spend. To learn more about SiteStuff visit www.sitestuff.com. SiteStuff is a wholly owned subsidiary of Yardi Systems, Inc.

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Media Contact:
Kristi Kelley
Marketing Manager
512-514-7860
Kristi.kelley@sitestuff.com